There are some third party software companies that may ask you for your unique and very secret Airtable API key.Whilst you enter this in your Merch Wizard settings screen as part of your setup process, we never has access to this key.

If you shared your key with any third party, then they can access EVERY single piece of data stored in your base. They can also manipulate the data in your base which could interfere with the synchronisation between the Extension and your Base.

For this reason, we are unable to offer you support if you have given your API key to anybody except entering it in the Merch Wizard settings page.